Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and Remac Technologies Inc., a Delaware corporation (“Remac,” “we,” “us,” or “our”). They govern the website and any public online service that presents these Terms for acceptance (collectively, the “Online Services”).

You accept these Terms only when an Online Service presents them and you select a control that records your acceptance. Accessing public marketing pages or joining the waitlist does not, by itself, accept these Terms or create a customer service agreement. Waitlist information is handled under our Privacy Policy. If you act for an organization, you represent that you have the authority to bind it.

Remac is a high-performance transaction log processor provided through a dedicated managed service. The public website and waitlist do not grant access to the managed service or authorize a production data path.

Access to the managed service requires the applicable service agreement, Order Form, and service terms. Pioneer access also requires a Pioneer Beta Addendum before Remac activates a data path.

You must not use an Online Service to:

• violate law or infringe another person's rights;
• send malware or try to gain unauthorized access;
• disrupt, overload, probe, or bypass the security or operation of an Online Service without written authorization;
• defeat rate, security, or access controls;
• misrepresent your identity, organization, or authority; or
• use an Online Service for fraud or other malicious activity.

We can investigate suspected misuse and can limit or suspend access when reasonably necessary to protect Remac, users, or third parties.

You retain ownership of information that you submit. You give us the limited rights needed to host, process, transmit, and use that information to provide, secure, and improve the Online Services, meet legal obligations, and respond to you. You represent that you have the rights and authority needed to submit it.

If you voluntarily provide feedback or suggestions, you grant Remac a perpetual, worldwide, royalty-free right to use and incorporate them without restriction or payment. You are not required to provide feedback.

Our Privacy Policy explains how we handle personal information in the current public website and waitlist. Before Remac activates a customer data path, the applicable service agreement, Order Form, and any data-processing agreement must define the processing of customer data.

The Online Services, Remac software, website content, Documentation, and Remac brand are owned by Remac or its licensors and are protected by intellectual-property laws. These Terms grant no right to copy, modify, distribute, publish, sublicense, reverse engineer, or create derivative works from them. A separate agreement can grant specific software-use rights.

We use service providers for functions such as hosting, storage, security, and email delivery. The website can also link to services that other parties operate. A third-party service can have its own terms and privacy policy. We are not responsible for a third-party service that you choose to use, except where applicable law states otherwise.

You can stop using the Online Services at any time. You can unsubscribe from waitlist email through the method in a message or request deletion of your waitlist information by emailing hi@remac.io. We can restrict access to an Online Service if you materially breach these Terms, create a security or legal risk, or use it unlawfully.

To the maximum extent permitted by law, the Online Services are provided “as is” and “as available.” Remac disclaims express, implied, and statutory warranties, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that an Online Service will always be available, secure, or error-free.

To the maximum extent permitted by law, Remac and its officers, employees, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data, arising from these Terms or the Online Services.

Remac's total aggregate liability arising from these Terms or the Online Services will not exceed US $100. This section does not limit liability that applicable law does not allow us to limit. A separate service agreement governs liability for a customer data path.

To the extent permitted by law, you will defend and indemnify Remac against a third-party claim arising from your unlawful use of an Online Service, information that you submit, or your material breach of Section 3. We will give prompt notice, let you control the defense and settlement, and provide reasonable assistance at your expense. You cannot settle a claim in a way that admits fault by Remac or imposes a non-monetary duty on Remac without our written consent.

Delaware law governs these Terms without regard to conflict-of-law rules. Before filing a claim, a party will give the other party written notice and allow 30 days for an informal resolution. The state and federal courts located in Delaware have exclusive jurisdiction, and each party consents to that jurisdiction. Either party can seek injunctive relief to protect intellectual property, confidential information, or security without waiting 30 days.

We can update these Terms. If a change materially affects your rights or obligations, we will give reasonable notice before it takes effect where required. We can require a new affirmative acceptance for a material change. The date above identifies the current version.

These Terms and any terms that they expressly incorporate are the complete agreement about the Online Services. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue. A waiver must be in writing. You cannot assign these Terms without our written consent. We can assign them in connection with a merger, reorganization, asset sale, or transfer to an affiliate. Neither party is liable for delay caused by events beyond its reasonable control.

Contact Remac Technologies Inc. at hi@remac.io.